Reading Time: 2 minutesThe art of listening is an often-overlooked skill that is essential to building and maintaining strong relationships, both personally and professionally. Listening is more than just hearing what someone is saying, it involves actively engaging with the speaker and understanding their perspective. Effective listening requires concentration, patience, and an open mind. It’s not just about […]
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Reading Time: 2 minutesFirst published on Pro Bono News. Let’s start with some sobering headlines recently: Humanity ‘going in the wrong direction’ on climate change, UN warns. 8 out of 10 at risk of modern slavery with approximately 50 million — mostly women, children, and migrants — still trapped in forced labour and marriages. According to the WHO,
More action and less talk Read More »
Reading Time: 3 minutesFirst published in Pro Bono News. Unless they’ve just started out in business, most people have been to a few conferences in their lifetime. But do they represent value for money? If you’re the type of person who goes to lots of them or all of them and you think, “I’m going to get something
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Reading Time: 5 minutes“The two most important sentences in any presentation are the first and the last.” In both formal and informal settings you are always presenting, that is, attempting to change someone’s viewpoint by speaking. To prepare your presentation, precisely follow this sequence of steps: 1. Decide What Your “Knockout Result” Would Be This is the absolutely ideal
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Reading Time: 4 minutes“Successful people take immediate action on almost every item they encounter. They know that to be efficient, they want to expend the least possible amount of time and mental energy processing things.” 1. “Time Is Your Most Valuable and Scarcest Resource” As a CEO irked by constant interruptions, author Kevin Kruse posted a large sign
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Reading Time: 5 minutesCriticism is important because what it tells us is important. The more you experience criticism as a negative, the more apt you are to respond to criticism in a negative manner. Criticism is a complex, essential and powerful process. It is important because situations affect our welfare and must be evaluated. It is essential because
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Reading Time: < 1 minuteYou can make major changes in your life with minor changes in your thinking and behavior. To understand how this works, consider the three Rs model: “Reality plus response equals result.” Say that one of your colleagues criticises your work (that’s reality). Your response creates a particular result. If you ask your colleague why he
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Reading Time: 2 minutesThink about the last time you were angry? If you’re like most, it probably went something like this… That’s not right, how can they do that? You begin thinking about it. It makes you angry. You feel slighted, irritated and mad. Your heart rate rises, you begin feeling an impulse to yell or argue; you
What can I do in 90 seconds that will be useful for the rest of my life? Read More »
Reading Time: 2 minutesThis is something I’ve been thinking about a lot lately, so I feel prepared to tackle it. Here we go! What makes my life valuable, in a basic sense, is the same thing that makes every life valuable: that we are such enigmatic creatures, full of thoughts and emotions, participating in interesting journies full of
What makes you valuable? Read More »
Reading Time: 4 minutes“Necessity may be the mother of invention, but dissatisfaction is the father of most breakthroughs.” Stuck in the Mud In Russia, people tell a story about a poor farmer who was on his way to the market with produce to sell. He needed to arrive before his vegetables spoiled, but his handcart’s wheels got stuck
From ‘Know How’ to ‘Do How’ Read More »
